Effective Date: 03/06/2026
Welcome to CHS MedSpa. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, https://chsmedspa.com/, and interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, schedule an appointment, or communicate with us.
- Personal Data: This includes your name, email address, phone number, and any other details you provide via our contact forms or intake processes.
- Automatically Collected Data: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
2. How We Use Your Information We use the information we collect to:
- Provide, operate, and maintain our website and clinical services.
- Respond to your inquiries and manage appointment scheduling.
- Send you administrative information, service updates, and appointment reminders.
- Improve our website layout, content, and user experience.
- Comply with legal and regulatory obligations.
3. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent. However, if you do so, some parts of the site may not function properly.
4. SMS Consent & Data Sharing
Obtaining and Using SMS Consent: We obtain your consent to receive SMS/text messages when you explicitly opt-in by checking a consent box on our online contact forms, patient intake forms, or when you directly initiate a text message conversation with our practice. We use this consent strictly to communicate with you regarding your appointments, service inquiries, and related account or administrative information. We do not sell your personal information. We may share general information with trusted third-party service providers (such as website hosts or secure payment processors) who assist us in operating our business, provided those parties agree to keep this information confidential.
Strictly regarding SMS/Text Messaging: We value your privacy. No mobile information, phone numbers, or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. All other use-case categories exclude text messaging originator opt-in data and consent; this information will strictly not be shared with any third parties.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws, medical board regulations, and accounting requirements.
6. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request a review, update, or deletion of your personal information, please contact us using the details below.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites.
9. Contact Us
If you have questions or comments about this policy, please contact us at:
CHS MedSpa 2605 Danville Road Southwest Decatur, Alabama 35603
Email: decaturhormones@gmail.com
Phone: 256-350-9880